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Home > Product FAQ (Frequently Asked Questions)

About dilivery

Q: After purchase your program, is sent via DVD (postal mail) or email?

(1) For Download Version:

You will receive a confirmation for your transaction immediately after you place your order online. You will also receive a confirmation by email that will contain all of your order data including your invoice or receipt. An order request will also be sent to the our database by email. (This will take hours or more to process by REGNOW). As soon as we received the order request, the ultimate confirmation will be sent to you via email containing the link of the downloadable "exe" file and the Registration Code for installation.

If you do not receive an order confirmation after you have submitted your order, please contact with our "Customer Service Center"


(2) For CD Version:

Once your order has been processed successfully, a registration email will be sent to you within 24 hours. You can download a new version of our software from the URL we sent to you in the registration email to use the software before your CD finally arrives. We will ship via US Postal Service First Class mail (US) and Air Mail (overseas) within two business days after receiving your order. Please allow 3 weeks for delivery (US) or 4 weeks for delivery (overseas), although it usually takes much shorter time.